Terms and Conditions

By booking a consultation with Kailo Homeopathy & Wellness and Katie Kiemeny, you understand, agree to the terms below, and take full responsibility for informed consent for homeopathic care.

Katie Kiemeny R.N. D.C.H., C.C.H. is registered with the College & Association of Registered Nurses of Alberta and upholds current regulation from the Council for Homeopathic Certification. She has agreed to abide by the Code of Ethics of each of these organizations. She is not a licensed medical doctor and practices under no different profession other than what is listed above. Homeopathy is not a nursing practice, and Katie is acting as a Classical Homeopath in this consultation.

I understand homeopathy views health and illness in a holistic manner, and this view is different from the standard, conventional approach, which usually limits its concerns to individual symptoms. In working with the whole person, the homeopath regards the mental, emotional, and physical aspects as necessary. A minor aggravation, worsening, or reaction of some symptoms may occur as a part of the homeopathic process. Homeopathy works safely alongside conventional medicine, and you will never be asked to stop or reduce your regular medication. However, you may be asked to have an assessment by your Primary Care Physician, Dentist, or complementary lab work.


I do not provide emergency service. If you are experiencing a life-threatening emergency, you need to see a doctor, go to your local Emergency Department, or call 911.


When booking an online consultation, please confirm you have selected the correct time zone for your location.


We require 24 hours notice for cancellation of your services and appointments. Clients canceling with less than 24 hours notice of your scheduled appointment and all no-shows will automatically be charged the full fee of their scheduled services.


Your appointment will begin at the time indicated in your confirmation email. If you are late for your meeting, we will still finish at the stated time of your appointment, and you will be charged the total consultation rate. You will receive an email with a video meeting link to join our meeting 5 minutes before starting. If you do not see your link within 1 hour after booking, please look in your Junk mailbox. If for any reason, you are having video concerns or sound technical difficulties, we will find another way to communicate at your appointment time.


You will receive an electronic prescription after your consultation with all the information required to purchase your remedies. You can purchase the remedies from an alternate source if available locally.


First aid/Acute consultations can be booked within business hours, and between your consultations, if you have an acute symptom, you need assistance with. Acute consultations, depending on the nature of your illness, cover a 24-48 hour period and will include one email update. The homeopath will not be available over the 48 hours to connect with you but will offer one email to make any necessary changes to the prescription when needed. Between consultations, you may be requested to send an email update. It takes research and analyses to form a care plan, and for any emails that require more than a 5-minute response, an appointment is necessary. This policy includes acute symptoms where any prescription change is needed.


I understand that all information disclosed is confidential and may not be revealed to anyone without written permission, except where disclosure is required by law. Disclosure may be required in the following circumstances: reasonable suspicion of child or elder abuse; a reasonable doubt that a client presents a danger to him or herself or others.


When you book with me or sign up on my website, your email will be added to my client list. I keep your contact to communicate about consultations, news, classes, learning and stay updated in the homeopathic world. You can unsubscribe at any time from this list.


I authorize discussion of my case notes with other professional homeopaths should assistance in remedy selection or symptom analysis be required (for myself or my child), or my best interest is served by such a consultation. In so doing, my right to privacy will be protected by withholding my name and all other identifying information.


I authorize electronic record keeping of my confidential patient chart. I understand my appointment may be recorded and videotaped for further learning, discussion, and analysis. I understand that my consultation notes must be kept for seven years. I understand Kailo Homeopathy uses voice calls, messenger, text, emails, telephone calls, and electronic virtual platforms (Zoom, WhatsApp, Skype, Messenger) for consultations and that every precaution reasonable to ensure the privacy of my information is being taken; however, Kailo Homeopathy & Wellness cannot be guaranteed across these technologies for complete compliance of the law. Records are kept within a HIPPAA compliant file system.


I am over 18 years of age and have voluntarily chosen homeopathic treatment for myself and or for my child. I understand that Katie Kiemeny is a homeopath and not a medical doctor, and it is therefore recommended that I retain the services of a primary care physician for appropriate evaluations and check-ups for myself and or for my child. I further understand that Katie Kiemeny does not diagnose, treat or prescribe for any particular symptoms, disease, or condition. I understand that she will work on increasing my or my child’s general vitality, balancing my body systems and constitutional strength. Furthermore, I agree that it is in the best interest of my care to notify my primary care physician and consulting physicians of my choice to use homeopathy.


I understand the cost of initial treatment does not include the cost of remedy and that I must arrange the purchase of my homeopathic remedies. I agree to pay accordingly within 24 hours of services provided. Payment is accepted by cash, e-transfer, PayPal, MasterCard, and Visa.

I confirm that there has been no suggestion to me by Kailo Homeopathy or by anyone under its direction or control to prevent me from seeking allopathic treatment. The decision to seek homeopathic treatment is solely my own decision, and I understand I may seek the care of an allopathic physician or any other health care professional at any time during my course of seeing a homeopath.


I hereby agree that all aspects of the relationship between myself, the client, and the homeopath(as well as their agents, delegates, employees, and any homeopaths and other independent healthcare practitioners providing medical or other healthcare and recommendations to me or in association with Katie Kiemeny including without limitation any medical or other healthcare and consultation suggestions offered to me and the resolution of any and all disputes arising from or in connection with this relationship, including any disputes arising under or in connection with this Agreement, shall be governed by and construed in accordance with the laws of the province or territory of Alberta, Canada, (other than conflict of laws rules) and the laws of Canada applicable therein.


I hereby acknowledge that the medical or other healthcare consultation and recommendations received by myself from Katie Kiemeny will be provided in the province or territory of Alberta, Canada and that the Courts of Alberta, Canada shall have exclusive jurisdiction to hear any complaint, demand, claim, proceeding or cause of action, whatsoever arising from or in connection with that medical or other healthcare and consultation, or from any other aspect of the relationship between myself and Katie Kiemeny.

Keep up to date


→ Free 15 Minute Meet & Greet
→ Initial Consultation, 90 minutes
→ Follow up Consultation, 60 minutes
→ Client check-in, 10 minutes
→ Acute Consultation, 15 minutes


→ Pregnancy & Childbirth
→ HP & First Year of Life
→ Homeopathic First Aid Remedies
→ Dental Package